Root Cause Analysis ISO

ISO 27001:2025 “Employee Clicked the Phishing Link” Is NOT a Root Cause. It is a Description of What Happened. ISO 27001 Clause 10.2 Requires You to Explain Why the System Allowed It.

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Most ISO 27001 corrective actions stop at “human error.” This blog explains why Clause 10.2 requires system-level root cause analysis and evidence-based improvement.

ISO 9001:2015 Improvement – Why the Word “CAPA” Doesn’t Appear in ISO 9001 and Why That Matters

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ISO 9001 removed preventive action—and yet many systems still use CAPA. This blog explains why Clause 10 separates corrective action from risk and how real improvement systems work.