Clause 10 — Improvement

Nonconformity, corrective action, and continual improvement requirements for maintaining and enhancing ISMS performance.

ISO 27001:2022 “Employee Clicked the Phishing Link” Is NOT a Root Cause. It is a Description of What Happened. ISO 27001 Clause 10.2 Requires You to Explain Why the System Allowed It.

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Most ISO 27001 corrective actions stop at “human error.” This blog explains why Clause 10.2 requires system-level root cause analysis and evidence-based improvement.

ISO 27001:2022 Clause 10.1 Is Not Incident Management

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Clause 10.1 requires continual improvement. Incident management lives in Annex A.5.24–5.28. The conflation of the two is the most common structural error in ISO 27001 implementations — and it reveals an ISMS that can repair itself but cannot advance itself.